Process, outcomes, goals, systems

It is true that the process is a leading indicator, but this does not guarantee that we are on the correct track. As a result, we can draw the universally applicable conclusion that when in doubt, use a "and" instead of a "or." In order to determine if the process is working, it's important to…

The silent quiet type

I just recently started reading The Chancellor: The Remarkable Odyssey of Angela Merkel by Kati Marton and on page 75, the following is said about Angela Merkel in reference to her reserved manner of dealing with debates and in this case with Gerhard Schröder: Keeping silent, she [Angela Merkel] let Schröder bluster on. This is her power:…

Reframing: Moving a box from manufacturer to customer

Malcolm Gladwell tells the story of how Malcolm McLean, the person who was responsible for revolutionising the world of container shipping, reframed the way in which we should approach the problem. Before the year 1956, the import and export trade was plagued by inefficiency, controversy, and the involvement of organised crime [the mafia]. At each…

Reframing: Talk to the kids, not their parents

As a result of decades of public policy efforts, people began to buckle up in the 1980s, making it the greatest successful social transformation of the last century. How did this transformation happen? With public service announcements, newspaper commercials, and even a push from car manufacturers to make automatic seatbelts, the government has been trying…

Reframing: From News to Live Events

When radio was first introduced in 1921, the technology struggled to acquire widespread acceptance in the home. There were paperboys advertising a new print edition of a newspaper three times a day, and RCA, the market leader in radio box production, couldn't change the idea in the market that radios were merely another delivery mechanism…

Reframing: What would this look like if it were easy?

In his book Tribe of Mentors, Tim Ferriss explains the question he asks himself whether considering a business decision, personal relationship, etc.  What would this look like if it were easy? “This” could be anything. It is such a nice question, but it is also one that is used in a deceitful way. It's not hard…

Solvay 1927 – Trento 2017: Women and Physics

The top photo is the famous photo taken at the 5th Solvay Conference on Quantum Mechanics in 1927. It was dubbed the smartest people ever assembled in 1 photo. 17 of them are Noble Prize winners. Einstein is in the middle and Marie Curie is three [3] seats from the left. Marie Skodowska Curie won…

Reframing: The Milkshake Story

Clay Christensen, the late management genius and outstanding human being, was someone who was able to develop business theories and ways of looking at business and life. Security comes from frameworks and procedures. They are efficient and effective. However, when we hit a wall or are trapped with an issue, or when we hear an…

Reframing: The elevator problem

This example was in an interesting HBR article about how to change the way you look at a problem. ____________________________________________ Imagine this: You are the owner of an office building, and your tenants are complaining about the elevator. It’s old and slow, and they have to wait a lot. Several tenants are threatening to break…

Book Review: Year of Yes by Shonda Rhimes

Year of Yes by Shonda Rhimes was a pleasant surprise. A year as an extrovert? That's not what I expected when I first read the synopsis. According to Shonda Rhimes, being an introvert, saying no to many opportunities, and focusing solely on her job have all contributed to her success and accolades. Shonda was happier…