Max is a medical doctor and a new medical director at New Amsterdam, one of the oldest public hospitals in the United States.

Max is a compassionate and idealistic doctor who is committed to improving the healthcare system and providing the best care possible to his patients, often going to great lengths to advocate for their needs.

He always uses the phrase “How can I help” as a way to support his team.

Max’s repeated use of the phrase “How can I help?” demonstrates the importance of empathy and a willingness to serve others.

By consistently asking this question, Max is showing that he is focused on the needs of his patients and colleagues, and is willing to go above and beyond to meet those needs.

This phrase can serve as a reminder to all of us to approach our interactions with others in a spirit of service and compassion.

It can also highlight the importance of actively listening to others and being willing to provide assistance when needed.

Additionally, Max’s use of this phrase can demonstrate the power of language and how a simple phrase can have a significant impact on the way people perceive and respond to us.

“How can I help?” is in line with the idea of Sawubona, which emphasises the importance of seeing and acknowledging others as valuable and worthy of respect.

“How can I help?” demonstrates a commitment to empathy, respect, and service, which are all key components of the principle of Sawubona.

By embodying these principles in his interactions with patients and colleagues, Max is able to create more positive and meaningful relationships and help others feel seen, heard, and valued.

Sawubona, how may I help?