‘In the past jobs were about muscles, now they’re about brains, but in future they’ll be about the heart.’

This was said by Minouche Shafik the Director of The London School of Economics in an interview in 2018.

Her words so resonated.

The truth is our best work always has been about the heart.

The best pitches, talks or presentations not only appeals to the logic, but also to the heart.

The best colleagues are not only the smart ones, but those who care as well.

Heart-work is not concerned about being right, but about mattering.

The good news is that we all start with the same advantage, we all have a heart, pun intended.