Lots of things about work are hard.

When you are busy building things, you will have to deal with people who are opinionated about what you are building.

Tolls are critics who gain perverse pleasure in relentlessly tearing you and your ideas down.

Here is the thing[s]:

  • Trolls will always be trolling;
  • Critics rarely create;
  • Critics live in a tiny echo chamber, ignored by everyone except the trolled and the other trolls;
  • Professionals [that’s you] get paid to ignore them. It’s part of your job.

The critics are never going to be happy with you, that is why they’re critics. You might bore them by doing what they say… but that won’t turn them into fans, it will merely encourage them to go criticise someone else.

Even those who criticised the Wright Brothers did not apologise to them as they were boarding their flying machine.

History does not remember the critics. It remembers the one who withstood criticism to accomplish something great.

Feedback can be helpful, but criticism never is. Ignore the noise.

“Can’t please everyone” is not just an aphorism: it is the secret of being remarkable.

Very easy to talk and be opinionated about things, not so easy to keep quiet and build things that matter.


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