Talker’s block

No one ever gets talker's block. No one wakes up in the morning, discovers he has nothing to say and sits quietly, for days or weeks, until the talking magic hits, until the moment is right, until all the craziness in his life has died down. Why then, is writer's block endemic? The reason we…

Swagger Without Substance

Substance without swagger slows you down. But swagger without substance can be fatal. Right now, we're seeing more swagger than ever, but it's rarely accompanied by an increase in substance... The rule is simple: It's essential to act the part. And it's even more important for it to be real.

Workaholics

A workaholic lives on fear. It's fear that drives him to show up all the time. The best defense, apparently, is a good attendance record. A new class of jobs (and workers) is creating a different sort of worker, though. This is the person who works out of passion and curiosity, not fear. The passionate…

That Moment

The Proteas (South African cricket team) has those moments, where they are worked hard to get in a position of advantage and then squander the advantage and lose the game, we usually call them chokers. When you are sitting right on the edge of something daring and scary and creative and powerful and perhaps wonderful……

Big Ideas

A close friend wrote me a nice note today, asking why I so freely give away ideas. (It was nice because he thought some of the ideas were actually good ones.) I responded that ideas are easy; doing stuff is hard. My feeling is that the more often you create and share ideas, the better…

Learning from Bananas

It turns out that it is a lot easier to peel a banana if you start from the "wrong" end. You don't even have to use your teeth or exert yourself much. Here is the thing: I know this, I have tried it and yes it is true, it works, it is easier. But I…

Cheers to the end of the office era

Factories used to be arranged in a straight line. That's because there was one steam engine, and it turned a shaft. All the machines were set up along the shaft, with a belt giving each of them power. The office needed to be right next to this building, so management could monitor what was going…

Love (and Annoying)

The goal is to create a product that people love. If people love it, they will forgive a lot. They will talk about it. They will promote it. They will come back. They will be less price sensitive. They will bring their friends. They will work with you to make it better. If you can't…

Price

Maybe the reason it seems that price is all your customers care about is... .... that you haven't given them anything else to care about.